USAA Savings Cont'D Attempts Collect Debt Not Owed Complaints

Review and analysis of over 26 complaints against USAA Savings

USAA Savings consumers have reported over 26 official complaints related to Cont'd attempts collect debt not owed. Out of the 26 consumer complaints against USAA Savings, 15% were disputed by the consumer (i.e. the consumer was not happy with how USAA Savings responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against USAA Savings resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 12% resulted in non-monetary compensation.

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New Cont'D Attempts Collect Debt Not Owed Consumer Complaints


USAA Savings Debt collection cont'd attempts collect debt not owed debt is not mine

June 22, 2016 - To. the Consumer Financial Protection Bureau Greetings, My name is - - I want to file a complaint against the USAA Federal Savings Bank and to the - for collecting a Debt that I do not owe and unrecognized Account that I never knew, base on my knowledge I only owe - Debts which is settled by the Debt Settlement Company that I enrolled through the Debt Settlement Program the first Debt was settled through - - - - a Secured Credit Card Account. # - which I paid in the amount of $5800.00 both Me and the - - - - agreed on the settlement letter. and the othe...

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USAA Savings Debt collection cont'd attempts collect debt not owed debt was paid

May 11, 2016 - I had Auto Ins with USAA. I had my monthly payments charged to my USAA credit card, I paid my credit card each month. Last - 2015 I had a double billing. Instead of approximately $62.00 ( a normal single month ) it was for $120.00. I was told they had changed the way their billing was done and the double payment was for the months of - and - 2015. It was a one time double billing. I also have it in writing from - of their Customer Servicer Reps. I paid this double billing on - -, 2015. I sold my car at the end of - 2015 and notified USAA right away and cancelled my ins...

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USAA Savings Debt collection cont'd attempts collect debt not owed debt is not mine

December 16, 2015 - These reps keep calling from -. They have been reported before to you by me. This company must try to collect under different companies name but the phone number is the same because I remember it. They called on -/-/2015 then again on -/-/2015 at - I advised the rep they were told - - does not have my number earlier this week and I was told they would remove it. She stated again it would be removed. This company has called me before - and they always say the phone number is being removed. Again I have reported them to you apparently you are not doing much about it ei...

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USAA Savings Debt collection cont'd attempts collect debt not owed debt was paid

December 15, 2015 - I ca n't believe the horrible service I am receiving with USAA. I got an auto loan -/-/- and it was paid off -/-/- ( to make room on our debt ratio for a new home ). Up until that point, the loan was reported as paid as agreed with no lates. Suddenly when I paid off the loan, the loan was reported as having a 30 day late payment. To me, it is suspicious as to why that payment was never reported late before, but when I decide to pay off the loan, now it 's late? So I investigate further. After investigation, there was a payment in - that was made to them, but never applied to the...

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USAA Savings Debt collection cont'd attempts collect debt not owed debt was discharged in bankruptcy

September 21, 2015 - On Friday, - -, 2015, at -, I was on the phone with USAA Bill Pay Department speaking with a representative by the name of -. When I filed for bankruptcy, USAA shut down all access to their website and services and only allowed me the ability to access to my account via mobile application. I was calling to see if it was possible to regain access to by Bill Pay so I could pay my bills again. - stated the restrictions were put into place because I had a credit card which was included in the bankruptcy. She will transfer to the credit card department to pay my bill and then the res...

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USAA Savings Debt collection cont'd attempts collect debt not owed debt was discharged in bankruptcy

August 4, 2015 - I have a USAA charged off that 's being reports monthly to my credit report. ...

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USAA Savings Debt collection cont'd attempts collect debt not owed debt is not mine

June 29, 2015 - Debt collectors keep calling about a debt that I do not owe on, I told them numerous times to stop calling and they keep calling every hour, harassing me. ...

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USAA Savings Debt collection cont'd attempts collect debt not owed debt is not mine

June 11, 2015 - A debt collector keeps calling me stating they are a debt collector and wanting me to call them back at - - and at - - -. They never leave a name only wanting me to call them. I do not have any debt - and have not in over - years. These are not my debts and I live alone. Please take the time to take care of this. I have been on the NO CALL list for many years and have never needed to contact you before now. Thank you very much ...

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