Review and analysis of over 1 complaints against Plaza Home Mortgage
Plaza Home Mortgage consumers have reported over 1 official complaints related to Cont'd attempts collect debt not owed. Out of the 1 consumer complaints against Plaza Home Mortgage, 0% were disputed by the consumer (i.e. the consumer was not happy with how Plaza Home Mortgage responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Plaza Home Mortgage resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Plaza Home Mortgage Debt collection cont'd attempts collect debt not owed debt is not mine November 18, 2016 - Plaza Mortgage made a mistake and put one mortgage payment toward the principle of the loan instead of -/-/- 's payment, as I intended. I called customer service, and they noted their mistake and reversed the principle payment, and put it toward -/-/- 's payment. Ever since, we have received 6 letters in the mail saying we are delinquent on the mortgage and are in peril of foreclosure. Let me be clear, we are absolutely current on our loan. I have had to call customer service 3 times to ask them to stop sending collections letters, but they keep coming.... |