SunTrust Bank Money Was Not Available When Promised Complaints

Review and analysis of over 5 complaints against SunTrust Bank

SunTrust Bank consumers have reported over 5 official complaints related to Money was not available when promised. Out of the 5 consumer complaints against SunTrust Bank, 20% were disputed by the consumer (i.e. the consumer was not happy with how SunTrust Bank responded to their complaint) and 100% were processed in a timely manner. 60% of consumer complaints against SunTrust Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop harassing phone calls, know your rights and what you can do to stop them

Stop Calls

New Money Was Not Available When Promised Consumer Complaints


SunTrust Bank Money transfers money was not available when promised

May 20, 2015 - On - -, 2015 I initiated a money transfer Bank to Bank from my bank ( SunTrust ) to a bank in - - ( - ) in the amount of $38000.00. On - -, 2015 I sent another transfer to the same bank in the amount of $35000.00. I was informed that the funds would be available by - -, 2015. To date the funds have not been released and the bank refuses to give an explanation as to why it is holding the funds. In view of this I want my money refunded immedately. ...

Read more