FCI Lender Services Inc. Application, Originator, Mortgage Broker Complaints

Review and analysis of over 2 complaints against FCI Lender Services Inc.

FCI Lender Services Inc. consumers have reported over 2 official complaints related to Application, originator, mortgage broker. Out of the 2 consumer complaints against FCI Lender Services Inc., 0% were disputed by the consumer (i.e. the consumer was not happy with how FCI Lender Services Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against FCI Lender Services Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Application, Originator, Mortgage Broker Consumer Complaints


FCI Lender Services Inc. Mortgage application, originator, mortgage broker

May 2, 2016 - Under 12 CFR 1024.38 ( b ) ( 2 ), the servicer must properly evaluate loss mitigation applications by providing accurate information regarding loss mitigation options available to the borrower and ensuring that a timely review is made of said application. The procedures must also comply with 12 CFR 1024.41. I made an application for a loan modification and it was not fairly or properly processed. It was denied based on erroneous information. On or about - -, - I requested a loan modification from FCI Lending Services , Inc. On - -, -, I received a letter from FCI Lending Se...

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FCI Lender Services Inc. Mortgage application, originator, mortgage broker

April 4, 2016 - I contacted FCI Lender Services on - - by phone and spoke with a - - at Extension - who informed me that I FCI Lender Services provides the negotiations for Loan Modifications and that I needed to put together the package of information and send it to them via fax or mail. I submitted my loan modification application and completed their questionnaire on - -, 2016 via fax and also by USPS with receipt requested delivered on - -, 2016 and signed by a - -. Today is - -, 2016 and I have not received any response to those my Loan Modification request or acknow...

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