Review and analysis of over 45 complaints against EverBank
EverBank consumers have reported over 45 official complaints related to Application, originator, mortgage broker. Out of the 45 consumer complaints against EverBank, 31% were disputed by the consumer (i.e. the consumer was not happy with how EverBank responded to their complaint) and 91% were processed in a timely manner. 4% of consumer complaints against EverBank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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EverBank Mortgage application, originator, mortgage broker March 20, 2015 - Plain and simple. I applied for a mortgage in - of 2014 with Everbank and we closed our loan on time, but not without the threat of a lawsuit in order to make it happen. After we closed we received a copy of a - that Everbank sent on our behalf to the IRS to obtain our tax returns. Unfortunately, the signatures on the document were not ours. Someone in their operations department forged our signatures and submitted the request. I notified our loan officer and she submitted a Suspicious Activity Request ( SAR ) within Everbank. Unfortunately Everbank eliminated her job and her co-workers ... |