Review and analysis of over 20 complaints against GM Financial
GM Financial consumers have reported over 20 official complaints related to Communication tactics. Out of the 20 consumer complaints against GM Financial, 5% were disputed by the consumer (i.e. the consumer was not happy with how GM Financial responded to their complaint) and 95% were processed in a timely manner. 5% of consumer complaints against GM Financial resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 25% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
GM Financial Debt collection communication tactics frequent or repeated calls December 10, 2015 - My husband has a loan with GM Financial. He has been - and since only his name is on the loan they will not work with me. He has been in contact with them yet they continue to send daily emails to me as well as call my family members want g to know where he is. They have already been told where he is and what is going on. They are to the point of being extremely harassing especially since the emails are coming to my email and they refuse to work with me on the loan. It 's becoming very stressful. ... |
GM Financial Debt collection communication tactics called after sent written cease of comm June 2, 2015 - - - called me on -/-/2015 collecting for GM financial I explained to them the the account with GM financial was over the statue of limitations for collection - - explained to me to send them a validation letter and she would send the file back to GM Financial. I received the letter from the company on - -,2015 and sent a validation of account to - in the meantime they inquired on my credit with all - bureaus on - -,2015 after I spoke to them over the phone and put them on notice when I called them - -, 2015 to confront them they told me that GM financi... |