DriveTime Communication Tactics Complaints

Review and analysis of over 8 complaints against DriveTime

DriveTime consumers have reported over 8 official complaints related to Communication tactics. Out of the 8 consumer complaints against DriveTime, 25% were disputed by the consumer (i.e. the consumer was not happy with how DriveTime responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against DriveTime resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Communication Tactics Consumer Complaints


DriveTime Debt collection communication tactics frequent or repeated calls

January 18, 2016 - Even after I made a partial payment they immediately continued calling me every 30 minutes starting at - until -. While I am still making my weekly payments I just missed one payment but continued the rest and they wo n't stop calling me.I am still paying them every two weeks. Then when I do contact them they are n't willing to help. They say that they ca n't reach me well pretty soon they are going to get me fired from my job. ...

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DriveTime Debt collection communication tactics frequent or repeated calls

December 24, 2015 - If the payment is not there immediately on the day it is due, regardless of the 10-day grace period or the fact that I have NEVER paid late in over a year, they call that day and every day until it is received. Payments are scheduled on paydays and it takes a couple of days to get the payment to them, so I have over 70 calls logged from them in the past year. I ca n't stand it! Give me a few ( 5-10 ) days grace period and THEN if I have n't paid, I understand a call, but this is utterly ridiculous!!! ...

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