Review and analysis of over 1 complaints against Citizens Financial Group, Inc.
Citizens Financial Group, Inc. consumers have reported over 1 official complaints related to Communication tactics. Out of the 1 consumer complaints against Citizens Financial Group, Inc., 0% were disputed by the consumer (i.e. the consumer was not happy with how Citizens Financial Group, Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Citizens Financial Group, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Citizens Financial Group, Inc. Debt collection communication tactics frequent or repeated calls November 5, 2015 - Citizen 's Bank Mortgage ( - ) - incessantly calls my phone numbers starting on the - of every month if the mortgage has n't been paid by that time. Today, -/-/-, I spoke with a representative in the morning because I called in to ask why my mortgage payment went up ; I had to ask numerous times to be transferred to someone who could explain the increase before actually being connected with that department because the representative was incessantly trying to pin me down to a date when I would make my payment. When I told him I needed to check my checking account before providing ... |