Key 2 Recovery, Inc. Issue Resolution

Resources for resolving common issues with Key 2 Recovery, Inc. products and services

The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.

The CFPB will forward your complaint to Key 2 Recovery, Inc. and work to get a response. After your complaint is forwarded, Key 2 Recovery, Inc. has 15 days to respond to you and the CFPB. Key 2 Recovery, Inc. is expected to close all but the most complicated complaints within 60 days.

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New Key 2 Recovery, Inc. Consumer Complaints


Key 2 Recovery, Inc. Debt collection attempts to collect debt not owed debt is not yours

January 25, 2019 - I do not have a debt with Key2Recovery. I am constantly receiving phone calls all time of the day. I just want it to stop....

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Key 2 Recovery, Inc. Debt collection attempts to collect debt not owed debt was result of identity theft

July 10, 2018 - The account was opened on -/-/2018 in the amount of $2300.00. I am a victim of identity theft and have been battling it for years. I finally had most of the fraudulent accounts closed and taken off my credit report, but then I wake up and see this. I worked very hard to get my - score to a - ; but yet again, another fraudulent bill shows up and drops my score by 52 points! this is NOT me. I don't know who is doing this, but it needs to be taken off because its fraud....

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Key 2 Recovery, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

December 3, 2016 - On - I was contacted by Key 2 Recovery about owing money to - University student accounts. I told - - that I did n't owe anything to this school because the money was from my student loans and grants. I sent her the paperwork where I withdrew from - and enrolled into a different school. - had signed all my paperwork stating I did not owe any money. Months after this I found out that - had fraudulently took my grant money and student loans. I provided her with all my evidence of this. The account number for this account was -. This account was closed. On - 2016 I was ...

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Key 2 Recovery, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

January 12, 2016 - Sometime in - - I started receiving letters from - - - from Key2Recovery regarding a debt to a school that I do not owe. At first, she acted professional, but later on she became very rude and uncooperative. I had taken out a private student loan through - - about 6 or 7 years ago, and am still paying on it. I moved from - at the end of - -, and let - know that I did n't have a mailing address yet but that I would give it to her once I set up a - - - She called me several weeks later asking if I had received the document proving that I owed money to th...

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Key 2 Recovery, Inc. Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay

July 2, 2015 - I received a letter from a company called Key 2 Recovery , Inc. in regards to a debt that I owe. The amount this so called company says I owe is $5500.00 because of an unpaid student loan with - College. Now I called this collection agency about this so called amount and they said its for a student loan. Yes I did go to - College, but the money I took out was through FAFSA which deals with the DEPARTMENT OF EDUCATION. So all the student loans that I owe will be repaid through and to the Department of Education and not through a collection agency. This agency made a mistake by saying th...

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Key 2 Recovery, Inc. Debt collection communication tactics frequent or repeated calls

June 26, 2015 - I have a parment arangment for my student loans that were owed to the educational facility that I attened. I have authorized and setup a automatic set payment monthly on what I could afford with in my budget, the company key - recovery is the company the arangment was set with. They Continue to call and harass me about this arrangements, stating that at first it was okay but they need more now. They inappropriately tell me to seek childsupport because I 'm a single parent or to borrow the money for me to make higher payments each month. Threatening wage garnishments if I ca n't make a large...

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Key 2 Recovery, Inc. Debt collection improper contact or sharing of info talked to a third party about my debt

April 22, 2015 - -/-/-/-/2015 I was contacted by a collection agency stating that I owe $2900.00 to an online university. I stated that the claim was erroneous as I had applied for and to my knowledge received financial aid. I asked what the debt was for. They stated it was because I did not withdraw from my classes per the contract. They stated they had exhausted all efforts to contact me. I stated that this was the - I had heard of this alleged debt. Collection agent stated that they had been contacting me at ( telephone number that did not belong to me ). Agent read off the telephone number. I ...

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