Fidelity Information Corporation Issue Resolution

Resources for resolving common issues with Fidelity Information Corporation products and services

The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.

The CFPB will forward your complaint to Fidelity Information Corporation and work to get a response. After your complaint is forwarded, Fidelity Information Corporation has 15 days to respond to you and the CFPB. Fidelity Information Corporation is expected to close all but the most complicated complaints within 60 days.

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New Fidelity Information Corporation Consumer Complaints


Fidelity Information Corporation Debt collection cont'd attempts collect debt not owed debt is not mine

August 24, 2015 - Fidelity Information Corp, on behalf of original creditor, - - and - - -, '' is attempting to collect a debt for which I was never contractually obligated. This debt, resulting from unpaid obligations to rental property management, should only be assigned to the contracted lessee, my father. At the time, I was a dependent of my father ; he was my sole source of housing and financial support, as I was an unemployed full-time college student. Although I was likely listed as an occupant on my father 's rental agreement, I never signed a lease, and never agreed to pay any portion o...

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Fidelity Information Corporation Debt collection cont'd attempts collect debt not owed debt was paid

July 7, 2015 - I purchased a computer motherboard from - - in 2010. The company was giving me the run around & did not provide any means for me to contact them by phone so I feared that it may have been a scam. The item I ordered was not delivered so I contacted my credit card company & did a charge back. Soon after that, the item I ordered finally arrived at my door. I refused the package & asked the deliver person to send it back. They received their item back & are still charging me for it. ...

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Fidelity Information Corporation Debt collection disclosure verification of debt not given enough info to verify debt

April 7, 2015 - I 've attempted several times through phone calls, letters, and emails - even the - - to verify this debt that Financial Services claims I owe. However, they have never responded, not even to the -. This is no verification - which I am entitled to - that this is a valid debt. ...

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