Fidelity Information Corporation consumers have reported over 38 official complaints. Out of the 38 consumer complaints against Fidelity Information Corporation, 34% were disputed by the consumer (i.e. the consumer was not happy with how Fidelity Information Corporation responded to their complaint) and 76% were processed in a timely manner. 0% of consumer complaints against Fidelity Information Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Cont'd attempts collect debt not owed | 18 | 39% |
| Disclosure verification of debt | 9 | 22% |
| False statements or representation | 7 | 43% |
| Communication tactics | 2 | 50% |
| Loan servicing, payments, escrow account | 1 | 0% |
| Taking/threatening an illegal action | 1 | 0% |
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Stop CallsFidelity Information Corporation Debt collection cont'd attempts collect debt not owed debt is not mine August 24, 2015 - Fidelity Information Corp, on behalf of original creditor, - - and - - -, '' is attempting to collect a debt for which I was never contractually obligated. This debt, resulting from unpaid obligations to rental property management, should only be assigned to the contracted lessee, my father. At the time, I was a dependent of my father ; he was my sole source of housing and financial support, as I was an unemployed full-time college student. Although I was likely listed as an occupant on my father 's rental agreement, I never signed a lease, and never agreed to pay any portion o... |
Fidelity Information Corporation Debt collection cont'd attempts collect debt not owed debt was paid July 7, 2015 - I purchased a computer motherboard from - - in 2010. The company was giving me the run around & did not provide any means for me to contact them by phone so I feared that it may have been a scam. The item I ordered was not delivered so I contacted my credit card company & did a charge back. Soon after that, the item I ordered finally arrived at my door. I refused the package & asked the deliver person to send it back. They received their item back & are still charging me for it. ... |
Fidelity Information Corporation Debt collection disclosure verification of debt not given enough info to verify debt April 7, 2015 - I 've attempted several times through phone calls, letters, and emails - even the - - to verify this debt that Financial Services claims I owe. However, they have never responded, not even to the -. This is no verification - which I am entitled to - that this is a valid debt. ... |