CU Recovery, Inc. Issue Resolution

Resources for resolving common issues with CU Recovery, Inc. products and services

The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.

The CFPB will forward your complaint to CU Recovery, Inc. and work to get a response. After your complaint is forwarded, CU Recovery, Inc. has 15 days to respond to you and the CFPB. CU Recovery, Inc. is expected to close all but the most complicated complaints within 60 days.

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New CU Recovery, Inc. Consumer Complaints


CU Recovery, Inc. Debt collection communication tactics called after sent written cease of comm

March 21, 2017 - - from CU Recovery ( a collection agency ) calls me multiple times per day, calls me during work hours, calls my work phone despite being sent a cease and desist letter on my behalf from - on -/2017 and also a cease and desist text from me personally on -/2017 at - a.m. that asks for communication via US Postal Service only. I received the latest call from him -/2017 AT WORK ON THE COMPANY PHONE at - a.m. ( He has spoken with my boss - the owner of the company in the past. )...

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CU Recovery, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

December 9, 2015 - - - - - agreed to a settlement through their agent - - of CU Recovery on a collection account. I have paid as agreed upon but they continue to report a balance and have even flagged the account as a new -, further damaging my credit and creating hardships for my family. ...

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CU Recovery, Inc. Debt collection communication tactics frequent or repeated calls

November 20, 2015 - Refused to inform me of where I could retrieve my personal property from my car they illegally repossessed for a past due unsecured personal loan -. Continued to call me, refused to say who they were, after I repeatedly told them not to call this number I did not give them, three times in 30 minutes stating simply I know you told me not to call this number '' instead of answering my question of who is this? '' ...

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CU Recovery, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

October 6, 2015 - Approximately 2 months ago our family members and in-laws began receiving telephone calls from a man identifying himself as - - on their personal and private, never publicly published numbers. This included business telephone numbers of cell phones for inter-company use. The man would ask for a family member by first name as if he were an old friend, he refused to provide his true name and company he worked for. He was extremely rude and hung up on family members who continued to ask for this information. He also threatened to have his telephone number blocked if we continued to call him...

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CU Recovery, Inc. Debt collection communication tactics threatened to take legal action

July 14, 2015 - My wife co-signed on a car loan for her son. Her son stopped paying on the loan and the car was re-possessed. We received a letter about a week ago from a collection agency named CU recovery, from Wyoming, with an amount to be paid. My wife contacted the agency and was told to try to get a loan to pay off the balance, and if we could not get a loan, they would work with us to resolve the account. Today, my wife contacted the agency, and was told that we had one hour to figure out how to pay for the debt, otherwise they would sue her and garnish her wages. My wife contacted me at my work and to...

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CU Recovery, Inc. Debt collection communication tactics frequent or repeated calls

July 9, 2015 - THE COLLECTION AGENCY IS CALLING OTHER PEOPLE ( FRIENDS, FAMILY ) TRYING TO REACH ME ...

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