C/C Financial Issue Resolution

Resources for resolving common issues with C/C Financial products and services

The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.

The CFPB will forward your complaint to C/C Financial and work to get a response. After your complaint is forwarded, C/C Financial has 15 days to respond to you and the CFPB. C/C Financial is expected to close all but the most complicated complaints within 60 days.

Submit a complaint Help Center


New C/C Financial Consumer Complaints


C/C Financial Consumer Loan managing the loan or lease

December 19, 2015 - On - -, -, I purchased a mattress and box springs from the - - in -, Texas. They had signs all over the store saying " 90 days interest free. '' When I asked the salesman about it, he told me that they had several sources for loans with 90 days no interest. He submitted my application and told me I was approved. He printed out the contract with the loan company, Merchants Preferred. The contract was - or - pages long and I just had to initial - page and sign the last page and the Sales Receipt. The price for the bed was $490.00. He told me several times that there ...

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C/C Financial Consumer Loan taking out the loan or lease taking out the loan or lease

November 19, 2015 - COMPLAINT ACTIVITY REPORT Case # - - - -. Consumer Info : -, - - Business Info : Merchants Preferred Lease-Purchase - - - - - -, MD - - - - - - -- - Involved : ( Same as above ) Consumer 's Original Complaint : On -/-/2015 I bought a laptop and a coffee machine from - store, I refer to Merchant preferred financing to finance the laptop ( cost - ) and the coffee machine ( cost - ) total with taxes finance -. ( by the way the coffee maker stop working in - 2015 and it ended in the trash ) so the started tak...

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