Resources for resolving common issues with Watermark Capital, INC. products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to Watermark Capital, INC. and work to get a response. After your complaint is forwarded, Watermark Capital, INC. has 15 days to respond to you and the CFPB. Watermark Capital, INC. is expected to close all but the most complicated complaints within 60 days.
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Watermark Capital, INC. Mortgage settlement process and costs December 15, 2015 - We finished signing all the final loan documents for refinancing and believed everything was done. We were told a few days later that they made a mistake with some of the disclosures that needed to be signed because the law changed 2 months prior, so we were told we needed to resign. Then were told that because of their mistake we would need a rate extension and they would not honor our lenders credit ( $980.00 ). This company has been such a pain to deal with. They wait to the last minute to close, it was very hard to get a hold of our lending agent and never kept us informed. Watermark Cap... |
Watermark Capital, INC. Mortgage application, originator, mortgage broker May 21, 2015 - In - 2015 I began working with Watermark Home Loan ( broker : - - ) in order to refinance the current ARM on my primary residence. The result of this process was absolutely unacceptable. Only when I inquired about the status of my loan application two weeks prior to the expiry of the 45-day loan lock period, did I learn about missing documentation. I had been under the impression that it was their job to shepherd the process through to completion. Silly me - apparently it was my job! On multiple occasions sensitive documents ( containing social security numbers ) were transmitted via ... |