Professional Debt Mediation, Inc. Issue Resolution

Resources for resolving common issues with Professional Debt Mediation, Inc. products and services

The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.

The CFPB will forward your complaint to Professional Debt Mediation, Inc. and work to get a response. After your complaint is forwarded, Professional Debt Mediation, Inc. has 15 days to respond to you and the CFPB. Professional Debt Mediation, Inc. is expected to close all but the most complicated complaints within 60 days.

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New Professional Debt Mediation, Inc. Consumer Complaints


Professional Debt Mediation, Inc. Debt collection written notification about debt didn't receive enough information to verify debt

November 11, 2019 - Debt was disputed by consumer for validation 3 months ago due to no knowledge of debt, no information was ever sent or received to validate ownership of debt. Initially due to inability to validate debt it was deleted. Debt collector reinserted debt in credit profile, not providing certified mail within 5 days of reinsertion in accordance with section 611. Up to this day debt collector still did not validate accuracy of debt and did not delete. Debt Collector : PROFESSIONAL DEBT MEDIATION - - - - - -, FL - - On behalf of company by the name of - -...

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Professional Debt Mediation, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

May 12, 2016 - RE : Collection Debt with Professional Debt Mediation ( - - -, - -, -, FL - ) in the amounts of $2800.00 and $500.00 Dear Sir/Madam : Yesterday I discovered that - collection items were reported on my credit report on -/-/2010. I disputed these items stating that they could not possible belong to me. I called the collection agency and they informed me that they had documentation from your company that I had abandoned my apartment to escape eviction, did not pay rent, left the apartment in disarray among other things. Needless to say, I was shocked because abso...

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Professional Debt Mediation, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

December 7, 2015 - I countersued - in state court. I had already vacated the premises due to unihabitable conditions, - rat infestation ) and they wanted rent money and fees for that one month and readying the apartment ( carpet fee etc ) they also kept my deposit. However, the judge stated that I did not owe them any more monies, not for rent, carpet fee, readying the apartment etc. However, - put the debt on my credit report and sold it. I then told the debt collector that I had a case disposition stating that I did not owe. They did not remove the debt from my credit report. I recently faxed over a c...

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Professional Debt Mediation, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

November 24, 2015 - I received communication that I owed a debt to an old apartment complex I stayed in for only a month. I left the place because of their lack of security, roach infestation and loud obnoxious neighbors. I went to court because they said I had not paid my rent. I had money orders etc to show it was paid yet they still sought legal action against me. I responded to the judge and explained the situation thoroughly. The judge then waited the allotted time for the lawyers to respond and they never did. The case was then dropped due to lack of prosecution. I found out later when applying for a job th...

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Professional Debt Mediation, Inc. Debt collection false statements or representation attempted to collect wrong amount

November 12, 2015 - I lease my unit ( - - - - - ), with the options of either 8 months or 12 months w/1FREE month ( as per - --Asst. Mgr of - - - -. ). The contract was supposed to be corrected to -/-/- - -/-/- ( As per - - 's confirmation email/call ). - kept pushing for me to do a 12 month lease ( w/1month FREE ) and she confirmed that it was my decision to extend to 12 months during my tenancy-if I chose. Upon my move in, - told me I would just need to put it in writing and inform the rental office if I chose the - opt, to receive my 1 month FREE. It wa...

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Professional Debt Mediation, Inc. Debt collection disclosure verification of debt not given enough info to verify debt

November 4, 2015 - I have contacted this company several times asking them for debt verification. I have also contacted the original apartment complex and they told me to contact the CA. They are trying to force me into paying this debt that I do n't owe. They dont have a lease. We even went to court with this company and they ca n't even provide me with the transcripts from court. ...

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Professional Debt Mediation, Inc. Debt collection communication tactics used obscene/profane/abusive language

September 17, 2015 - Today at -, I received a call from a - - with Professional Debt Mediation out of - - FL ( - ), for an apartment lease deficiency. I do not dispute this debt, however, I have never been sent anything in writing regarding this debt and giving me 30 days to dispute said debt. I indicated as much to - - on the phone and she did not say I would be receiving or should have received a notice in writing. She asked for a financial commitment to pay the debt and I informed her that at this time, neither myself, nor my husband are working so I could not give her a financial commit...

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Professional Debt Mediation, Inc. Debt collection communication tactics frequent or repeated calls

June 19, 2015 - -/-/-, upon review of my annual credit report I discovered Professional Debt Mediation, Inc. placed me in collections with all - credit bureaus stating that I owed a debt in the amount of $4700.00 to a creditor by the name of - at - -. I explained I did n't owe this money and never received any notifications of this debt and would like validation of the debt. About a week later I received a move out statement, resident ledger, a water bill, a carpet bill and move out sheet listing on each page a different name, it either said - at - - or - -. I explained that ...

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Professional Debt Mediation, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

May 28, 2015 - PDM ( Professional Debt Mediation ) send me letter - -, - that my account with - - has been referred to them for collection and I need to send them $78.00. The bill from - - ( another name - - was $31.00 and was paid upon receipt by check # - -/-/- and cashed by company -/-/-. there was a typo with year on check, but company was able to cash it. - was informed ( copy of the check both sides and bank statement was provided by fax, mail and registered mail as well as PDM. Last time PDM was informed I have an attorney to present me and reques...

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Professional Debt Mediation, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

May 22, 2015 - I do not owe this debt. Apartment rent was paid in full, lease was expired and apartment was left in good condition. I paid a deposit which should have covered any normal wear and tear that the apartment wanted to charge for. ...

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Professional Debt Mediation, Inc. Debt collection communication tactics used obscene/profane/abusive language

May 21, 2015 - I have a payment scheduled for the - of each month with a ACH on file, i called the representative - - yesterday ( -/-/15 ) and asked her why has n't the payment came out of my checking account yet. She states that it may take a few days after the due date to come out, she asked if it does n't come out by Friday - then give us a call back. The representative - - calls me today saying that the payment came back NSF, i asked and asked me if i SPENT THE MONEY. I, then asked her why would i spend the money if i called you yesterday to check on why has n't the money come out...

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Professional Debt Mediation, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

May 14, 2015 - The collector ( Professional Dept Mediation, inc ) has reported to credit report that i have a balance with there clients.i do not have a balance.i leaved there for - years always paid on time never late.i completed my rent.They bushed me out because the complex was going to be converted to condo and they where selling them to future owners so old management company who was there for - years got fired replaced by a new company brokers so they can sell and convert - - to - investment.there was a war on administration old to knew.i left when knew company was coming and i did n't w...

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Professional Debt Mediation, Inc. Debt collection false statements or representation indicated committed crime not paying

April 30, 2015 - The Initial creditor - has lost paperwork and only produces half of the paper work we signed. Its sad because the other person in the lease agrees that he signed lease addendum to let me off the lease. The Management denied us the paperwork and only selected to use only the lease which we had signed before. ...

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Professional Debt Mediation, Inc. Debt collection false statements or representation attempted to collect wrong amount

April 21, 2015 - My account was turned over to Professional Debt Mediation on - -, -. I have contacted them once before today in - -. I have never paid anything on this account. When my credit adviser checked my credit report, he saw that they had reported activity on - -, -. He advised me to call and ask them to remove the false report. They refused and argued that I had been lied to. Professional Debt is reporting the last date of activity on this account in error which is a violation of the CFPB. Please have this account deleted because of their error. ...

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Professional Debt Mediation, Inc. Debt collection disclosure verification of debt not given enough info to verify debt

March 27, 2015 - I asked them to verify the debt and they sent me a printout of a paper showing the amount they are saying I owe to the credit bureaus. I asked them to provide information with my signature or something from the original creditor showing that they have the right and authority to collect on this account and they have not. They put the account on my file and then sent me a letter saying they have mad - attempts to contact me. I was willing to pay the debt up until they did not provide the requested documentation and after - contacted the original creditor and they informed me that no such a...

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