Resources for resolving common issues with SIRVA, Inc. products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to SIRVA, Inc. and work to get a response. After your complaint is forwarded, SIRVA, Inc. has 15 days to respond to you and the CFPB. SIRVA, Inc. is expected to close all but the most complicated complaints within 60 days.
Submit a complaint Help Center
SIRVA, Inc. Mortgage application, originator, mortgage broker February 15, 2016 - I applied for a pre-approval with Sirva Mortgage on - -, I received approval for $ - - I advised that I did not plan to buy until - as it is a relocation through my job promotion. We agreed we would put down - % of the loan as the deposit and my company would pay for the closing cost and i would be responsible for prepaids. A couple days later we ended up finding a property for $ -, my relator reached out to - asking for a preapproval letter and with the offer we planned to make asking for $ - in prepaids. We spoke with - - a loan relocation counselor and she stat... |