Resources for resolving common issues with Optio Solutions, LLC products and services
You can reduce the number of unwanted calls from Optio Solutions, LLC you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.
How do I register?
Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)
If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.
How long does it take?
Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.
Where can I file a complaint about an illegal sales call or a robocall?
To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).
Will I hear back from the FTC regarding my complaint?
Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.
What's a Robocall?
If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.
What Should You Do If You Get a Robocall?
If you get a robocall:
Optio Solutions, LLC Debt collection cont'd attempts collect debt not owed debt was paid November 27, 2015 - I received a settlement offer to pay off my debt for my - - credit card account from - - -. I received this offer on -/-/-. I sent the settlement offer amount on -/-/- ; documentation to support. Over the last year I have received several notifications that I still owe on this account, and several collections agencies have sent me letters ; documentation to support - agencies still trying to collect this debt. I found out today-/-/-, that this debt is still active against my credit report and is effecting my credit score. I want this debt erased, and I want my ... |
Optio Solutions, LLC Debt collection communication tactics threatened to take legal action November 6, 2015 - My wife mistakenly wrote a check from the wrong account and it was returned NSF. We immediately contacted the payee to redeposit the check and transferred the funds, which covered the entire amount. The day after the check was paid in full we were charged $1000.00 by Qualia Collection Services ( QCS ) as a return check fee, which we have disputed. I attempted to speak with QCS to pay a reasonable return fee but the individuals I spoke with only responded that they are charging the maximum allowed by the state and that the fact that the entire amount was paid in less than 3 days did not make ... |
Optio Solutions, LLC Debt collection disclosure verification of debt not disclosed as an attempt to collect November 5, 2015 - COmpany called me stating the lady was from -, I made a payment to -, only to find out the lady lied to me and is infact a debt collector from the company Qualia Collection Svcr. This lying is misleading and wrong. I spoke to - directly to make the payment in the past, and not this company. Lying is not allowed ... |
Optio Solutions, LLC Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay September 28, 2015 - This collection company was a group of men that I feel threating behind their calls. - - who represented himself as a manager for the company Qualia Collection agency laughed at me. Used a very threatening tone with me and told me that my mom was going to be charged in the state of Texas unless the debt was paid. I am in tears and shaking after speaking with them and I am in fear that these men even have my information. I ca n't believe that this is acceptable to collect a debt and never have I ended up in tears and felt badgered for someone simply trying to collect a debt. ... |
Optio Solutions, LLC Debt collection communication tactics frequent or repeated calls June 18, 2015 - Calling my work frequently after being asked to stop.... |
Optio Solutions, LLC Consumer loan managing the loan or lease May 10, 2015 - -/-/2015 QCS ITEMFEE CK RETURN FEE ID - CO QCS ITEMFEE CK ACH ECC PPD ACH Trace - $25.00 $550.00 ... |
Optio Solutions, LLC Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay May 7, 2015 - QCS has repeatedly threatened to submit my debt to the district attorney if I do not find funds immediately. I was not even allowed to wait for their demands in writing. They attempt to damage your livelihood if they are not paid immediately. - tactics and speak to you as if you are a - human being with no respect. ... |