Stop Key 2 Recovery, Inc. Phone Harassment

Resources for resolving common issues with Key 2 Recovery, Inc. products and services

You can reduce the number of unwanted calls from Key 2 Recovery, Inc. you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.

How do I register?

Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)

If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.

How long does it take?

Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.

Reporting Illegal Calls

Where can I file a complaint about an illegal sales call or a robocall?

To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).

Will I hear back from the FTC regarding my complaint?

Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.

What's a Robocall?

If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.

What Should You Do If You Get a Robocall?

If you get a robocall:

  • Hang up the phone. Don't press 1 to speak to a live operator and don't press any other number to get your number off the list. If you respond by pressing any number, it will probably just lead to more robocalls.
  • Consider contacting your phone provider and asking them to block the number, and whether they charge for that service. Remember that telemarketers change Caller ID information easily and often, so it might not be worth paying a fee to block a number that will change.
  • Report your experience to the FTC online at or by calling 1-888-382-1222.

New Key 2 Recovery, Inc. Consumer Complaints


Key 2 Recovery, Inc. Debt collection attempts to collect debt not owed debt is not yours

January 25, 2019 - I do not have a debt with Key2Recovery. I am constantly receiving phone calls all time of the day. I just want it to stop....

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Key 2 Recovery, Inc. Debt collection attempts to collect debt not owed debt was result of identity theft

July 10, 2018 - The account was opened on -/-/2018 in the amount of $2300.00. I am a victim of identity theft and have been battling it for years. I finally had most of the fraudulent accounts closed and taken off my credit report, but then I wake up and see this. I worked very hard to get my - score to a - ; but yet again, another fraudulent bill shows up and drops my score by 52 points! this is NOT me. I don't know who is doing this, but it needs to be taken off because its fraud....

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Key 2 Recovery, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

December 3, 2016 - On - I was contacted by Key 2 Recovery about owing money to - University student accounts. I told - - that I did n't owe anything to this school because the money was from my student loans and grants. I sent her the paperwork where I withdrew from - and enrolled into a different school. - had signed all my paperwork stating I did not owe any money. Months after this I found out that - had fraudulently took my grant money and student loans. I provided her with all my evidence of this. The account number for this account was -. This account was closed. On - 2016 I was ...

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Key 2 Recovery, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

January 12, 2016 - Sometime in - - I started receiving letters from - - - from Key2Recovery regarding a debt to a school that I do not owe. At first, she acted professional, but later on she became very rude and uncooperative. I had taken out a private student loan through - - about 6 or 7 years ago, and am still paying on it. I moved from - at the end of - -, and let - know that I did n't have a mailing address yet but that I would give it to her once I set up a - - - She called me several weeks later asking if I had received the document proving that I owed money to th...

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Key 2 Recovery, Inc. Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay

July 2, 2015 - I received a letter from a company called Key 2 Recovery , Inc. in regards to a debt that I owe. The amount this so called company says I owe is $5500.00 because of an unpaid student loan with - College. Now I called this collection agency about this so called amount and they said its for a student loan. Yes I did go to - College, but the money I took out was through FAFSA which deals with the DEPARTMENT OF EDUCATION. So all the student loans that I owe will be repaid through and to the Department of Education and not through a collection agency. This agency made a mistake by saying th...

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Key 2 Recovery, Inc. Debt collection communication tactics frequent or repeated calls

June 26, 2015 - I have a parment arangment for my student loans that were owed to the educational facility that I attened. I have authorized and setup a automatic set payment monthly on what I could afford with in my budget, the company key - recovery is the company the arangment was set with. They Continue to call and harass me about this arrangements, stating that at first it was okay but they need more now. They inappropriately tell me to seek childsupport because I 'm a single parent or to borrow the money for me to make higher payments each month. Threatening wage garnishments if I ca n't make a large...

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Key 2 Recovery, Inc. Debt collection improper contact or sharing of info talked to a third party about my debt

April 22, 2015 - -/-/-/-/2015 I was contacted by a collection agency stating that I owe $2900.00 to an online university. I stated that the claim was erroneous as I had applied for and to my knowledge received financial aid. I asked what the debt was for. They stated it was because I did not withdraw from my classes per the contract. They stated they had exhausted all efforts to contact me. I stated that this was the - I had heard of this alleged debt. Collection agent stated that they had been contacting me at ( telephone number that did not belong to me ). Agent read off the telephone number. I ...

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