Stop C/C Financial Phone Harassment

Resources for resolving common issues with C/C Financial products and services

You can reduce the number of unwanted calls from C/C Financial you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.

How do I register?

Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)

If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.

How long does it take?

Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.

Reporting Illegal Calls

Where can I file a complaint about an illegal sales call or a robocall?

To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).

Will I hear back from the FTC regarding my complaint?

Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.

What's a Robocall?

If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.

What Should You Do If You Get a Robocall?

If you get a robocall:

  • Hang up the phone. Don't press 1 to speak to a live operator and don't press any other number to get your number off the list. If you respond by pressing any number, it will probably just lead to more robocalls.
  • Consider contacting your phone provider and asking them to block the number, and whether they charge for that service. Remember that telemarketers change Caller ID information easily and often, so it might not be worth paying a fee to block a number that will change.
  • Report your experience to the FTC online at or by calling 1-888-382-1222.

New C/C Financial Consumer Complaints


C/C Financial Consumer Loan managing the loan or lease

December 19, 2015 - On - -, -, I purchased a mattress and box springs from the - - in -, Texas. They had signs all over the store saying " 90 days interest free. '' When I asked the salesman about it, he told me that they had several sources for loans with 90 days no interest. He submitted my application and told me I was approved. He printed out the contract with the loan company, Merchants Preferred. The contract was - or - pages long and I just had to initial - page and sign the last page and the Sales Receipt. The price for the bed was $490.00. He told me several times that there ...

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C/C Financial Consumer Loan taking out the loan or lease taking out the loan or lease

November 19, 2015 - COMPLAINT ACTIVITY REPORT Case # - - - -. Consumer Info : -, - - Business Info : Merchants Preferred Lease-Purchase - - - - - -, MD - - - - - - -- - Involved : ( Same as above ) Consumer 's Original Complaint : On -/-/2015 I bought a laptop and a coffee machine from - store, I refer to Merchant preferred financing to finance the laptop ( cost - ) and the coffee machine ( cost - ) total with taxes finance -. ( by the way the coffee maker stop working in - 2015 and it ended in the trash ) so the started tak...

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