Review and analysis of over 7 Va Mortgage complaints against The Money Source Inc
The Money Source Inc consumers have reported over 7 official complaints related to VA mortgage. Out of the 7 consumer complaints against The Money Source Inc, 14% were disputed by the consumer (i.e. the consumer was not happy with how The Money Source Inc responded to their complaint) and 100% were processed in a timely manner. 29% of consumer complaints against The Money Source Inc resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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The Money Source Inc Mortgage loan servicing, payments, escrow account March 12, 2017 - Refinanced a loan that I currently had with The Money Source Inc. I was told after all was said and done that my mortgage would be $21000.00 from a previous $2400.00 after I asked several times about insurance and taxes in which - assured me that they were looking at everything and that would be my total payment. When I received my new payment which was in fact $2300.00 which saves me about a - dollars but added - to my mortgage. I immediately called and was told it was a mistake and I would be getting a new payment booklet with my correct amount. Never received a new payment am... |
The Money Source Inc Mortgage application, originator, mortgage broker March 7, 2017 - On -/-/2016 I closed on a home loan with - ( Please see attachment 3 ). The loan was acquired by The Money Source ( Please see Attachment 1 and 4 for Billing ). I believe the tax bill was $1000.00 for every 6 months and $2000.00 for a year, at the time. I received a tax bill from - - in the amount of $240.00 ( for 6 months ) and $240.00 ( for the next 6 months ) or for the year $580.00. I submitted a request for escrow reimbursement ( Please see attachment 3 The problem is the original 4 month escrow charged and my monthly payments have been based on a $1000.00 ( $200... |
The Money Source Inc Mortgage loan servicing, payments, escrow account March 1, 2017 - On -/-/- I submitted a complaint ( Case number : - ) on the CFPB website, regarding illegal business practices at The Money Source ( TMS ) and their theft of monies from my escrow account. At that time, I was led by both the CFPB and TMS to believe this problem was resolved. It has been 14 months and this problem HAS NOT BEEN RESOLVED. As - ( # -, State of - Judicial Branch ), of TMS, admitted at that time, the DUPLICATE monies TMS stole from my spouse and me were eventually returned to the proper account only for TMS to steal the same monies a - time ( 14 months later ).... |
The Money Source Inc Mortgage application, originator, mortgage broker August 4, 2016 - In - or - 2016, The Money Source, my mortgage company called me and said they were doing me a service to lower the interest rate on my mortgage at no cost, because I was a good customer. We started the mortgage refinance process in - or -, something I expected would be very quick since I already had my mortgage with them. But the process dragged out with me having to submit information over because they did n't get it, getting new requests from people I did n't know ( even a new request to lower my interest rate from some other person at The Money Source ), and slow responses from ... |
The Money Source Inc Mortgage loan servicing, payments, escrow account December 28, 2015 - The Money Source Mortgage Company made errors in posting our payments incorrectly. This has caused a chain reaction of late payment postings to our account. Our payments, which have included additional monies toward principal and escrow shortages, have been made approximately 2 weeks prior to the due date. They have turned our account over to the credit bureau as late/slow pay even when they assured us they would not. One of the Representatives that we spoke to did indeed find that this was entirely their fault. However, their reporting to the Credit Bureau has caused our credit rating to drop... |
The Money Source Inc Mortgage loan servicing, payments, escrow account December 21, 2015 - On - -, 2015, I contacted my then-mortgage company - - - - -, - - because I received a property tax bill from - -. After speaking with - - representative, I was told by a representative from the mortgage company that property taxes were paid on my behalf, & to not worry about it. At the same time, my loan was being sold to The Money Source, Inc. ( TMSI ). On this same day - -/-/15 ), I contacted TMSI as well to ensure they had the same understanding regarding my property taxes. A TMSI representative said not to worry about it. That was over one m... |
The Money Source Inc Mortgage loan servicing, payments, escrow account December 1, 2015 - i ask the money source for instructions of pay of loan amount, the money source send instructions to new mortgage co. we paid the money source the amount they calculated and ask, then thth money source took money from escrow account and said that the apy of amount was short. we paid what they ask. the money source then send explanation account loan spread sheets which does not make sensse numbers do n't match. the money source gave wrong pay of amount, due that they forgot to deduct - principal and taxes and insurance that they recieved. so that no means that the pay of amount was supposed ... |