Guild Mortgage Conventional Fixed Mortgage Complaints

Review and analysis of over 31 Conventional Fixed Mortgage complaints against Guild Mortgage

Guild Mortgage consumers have reported over 31 official complaints related to Conventional fixed mortgage. Out of the 31 consumer complaints against Guild Mortgage, 23% were disputed by the consumer (i.e. the consumer was not happy with how Guild Mortgage responded to their complaint) and 97% were processed in a timely manner. 3% of consumer complaints against Guild Mortgage resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Conventional Fixed Mortgage Consumer Complaints


Guild Mortgage Mortgage application, originator, mortgage broker

March 20, 2017 - Guild Mortgage Company, based out of - Nevada is offering to buyer clients who apply for a mortgage with them on -/-/-, a $1000.00 furniture gift card. Is n't this a violation?...

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Guild Mortgage Mortgage credit decision / underwriting

April 5, 2016 - -, I found a home and wanted a home loan. Knowing I had excellent credit I came to find out my mortgage company and non payment on the - loan of the mortgage for -/-/- and -/-/-. I called Guild Mortgage to see what was going on. It was a mistake on their behalf. I waited for FICO correction letters and they were not sent. I called again, was promised they would fix and send. I never got copies. In -/-/- I found some few homes. So, I went to get a pre-approval again and was denied, again, for the same thing, but for -/-/-. I called Guild it was a mistake they would fix...

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Guild Mortgage Mortgage loan servicing, payments, escrow account

July 7, 2015 - We sold our house and the realtor that we used hired a closing company to close the house and pay off the mortgage. It is the mortgage companies job to get the correct pay off amount and issue it to the closing company. The closing company did receive the pay off and fowarded it to Guild. They received the payment and signed for it and then lost or misplaced the payment and are now charging interest on the mortgage because of their neglect to find or post the payment. Guild now wants us to pay the interest out of our escrow account stating they have not received the payment when in fact I have...

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