Bank of America Credit Card Complaint

Credit line increase/decrease

Bank of America Credit card department,

Credit line increase/decrease New York

I have three credit cards which are very rarely used. The card in question is a - Bank of America card. It has a $1000.00 limit. I have never been late with this and usually pay ahead of time AND in full. I recently paid off over $80000.00 on my kids loan. Our family income is over $100000.00. According to the - credit report, everything shows OK ... yet Bank of America refuses to increase my limit ( I requested a $5000.00 limit ). The reason for this ... we go on cruises. If I use this credit card ( which I always have the money to back it up and pay when due ) I get reward points toward future cruises. I believe that Bank of America ... where we do our banking AND my wife has her - pay check direct deposited ... is discriminating against us for some reason. There is no logical reason to deny an increase to AT LEAST $5000.00. I tried to file a dispute on line on the - site but it would not work. Your help appreciated. -

Bank of America customer in New York
Mar 24, 2017

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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