Barclays PLC Credit card department,
I have been charged late fees on my Barclay 's MasterCard ( credit card ). I collect Social Security and make all my payments on or around the - of each month ; in line with when I get my Social Security check ( on or around the -. ) I recently looked at my Barclay 's statement and saw that they 've been charging me a large late fee - almost every month - since almost 2105. I sent them a --page letter along with a printout of their spreadsheet about my account. From that letter and the spreadsheet, you can see that I 've always made my payments ; how they credit my account is NOT correct. They have sent me a letter asking me to call. This is not feasible ; they 're most recent letter to me makes little sense.
Barclays PLC customer in New York
Mar 23, 2017
* Source: CFPB Complaint Database
Barclays PLC response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintLoading similar complaints
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |