TCF National Bank Mortgage Complaint

Home equity loan or line of credit Loan modification,collection,foreclosure

TCF National Bank Mortgage department,

Home equity loan or line of credit Loan modification,collection,foreclosure Illinois

I received a letter on behalf of TCF national bank from an attorneys office - - regarding Loan Number - for property address - - - - IL. -. They are stating that if I do not pay the alleged amount of -. this includes their attorney fees that they will begin foreclosure proceedings on my home.I am disputing TCF Banks claim that I owe them - for a credit line I never was aware of or used. I never authorized this credit line, I believe the representative at TCF bank fraudulently took this credit line out in my name. The first time I became aware of this fraud was when I went to do a reversal mortgage and the attorney I saw for the reverse mortgage brought it to my attention. In between my health issues, I have gone to TCF on countless occasions over the past couple of years asking them to provide me with an explanation of where this money came from as I never took this money out, I never spent this money. TCF can not provide me with any documentation of where this credit line was in fact used who used it or how it was spent. I have complained to TCF many times and reported this fraud to the branch managers at several locations and each time they could provide me with no proof. They have also sent me to other branch locations per their direction to try and find out a solution or documentation about this matter. I have followed TCFS instructions to go to each branch they asked me to and documented who I spoke to all they did was give me the run around. They can not provide me with a signature on the back of the check they say they gave to me which they did not. I am asking that you help me they committed fraud against me and took advantage of my health conditions at the time and now I may lose my home

TCF National Bank customer in Illinois
Mar 22, 2017

* Source: CFPB Complaint Database

TCF National Bank response to complaint:
Closed with explanation

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