Citibank Credit card department,
Advertising and marketing California
Applied for - Citibank Citigold accounts with promo code - ( AA - bonus miles ). Confirmed with multiple reps that I was targeted and eligible and would receive a total of - bonus miles. Finished all the requirements and was told that they can not honor because I was not targeted. After initial complaint, Citi deposited - AA bonus miles for the first account ( ending in - ), but still missing another - from the other account ( ending in - ). Dispute has been unresolved for over 6 months.
Citibank customer in California
Mar 22, 2017
* Source: CFPB Complaint Database
Citibank response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | http://online.citibank.com/ |
| Phone | 800-870-1073 |
| Address | 701 E 60th St N Sioux Falls ND 57104 |
| Citibank | |
| Citibank |
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