Freedom Mortgage Mortgage Complaint

Freedom Mortgage Mortgage department,

VA mortgage Loan servicing, payments, escrow account North Carolina

I have paid off a loan and the lender Freedom Mortgage has sent me all the paperwork indicating the loan is paid and closed. However they keep reporting to - there is a balance owed and when I contact - - of Freedom mortgage she refuses to return my calls or make the corrections. The company has made the corrections to - when pressed however they have corrected - then reported balance due again.