Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account
Specialized Loan Servicing LLC Mortgage department,
Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Florida
I made a $5000.00 payment to be applied to the principal of my loan on -/-/-. SLS processed the check on -/-/-. As of today, -/-/- the funds have not been applied to the principal as requested and my most recent statement indicates some of the funds are held in a " Suspense Acct '' while the remainder have been incorrectly applied to a mortgage payment. I have made multiple calls to SLS but they have not resolved this issue.
Specialized Loan Servicing LLC customer in Florida
Mar 15, 2017
* Source: CFPB Complaint Database
Specialized Loan Servicing LLC response to complaint:
Closed with explanation
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