Synchrony Financial Credit Card Complaint

Customer service / Customer relations

Synchrony Financial Credit card department,

Customer service / Customer relations

Synchrony Bank issue - I paid my credit card bill early and the credit card company is listing my account as being late and sending harassing certified letters to my home. I have called once and was assured by a representative that it was solved. The next day yet again another certified letter for the same account and reason. I called the company and the only thing I get is we are sorry this is unacceptable business practice and borderline harassment from a creditor to a consumer that is paying their bill on time if not earlier than due.

Synchrony Financial customer in
Mar 14, 2017

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed

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