Freedom Mortgage Mortgage Complaint

VA mortgage Loan servicing, payments, escrow account

Freedom Mortgage Mortgage department,

VA mortgage Loan servicing, payments, escrow account Georgia

i was told when i initiated this mortgage that bi-weekly payments would be credited when made thru autopay. i now find out that is not true. although i made payments on the -/-/- and -/-/-, the payment made on the -/-/- was not credited to my principle until the -/-/-. had i known this i would never have done business with freedom mortgage. i will certainly never do business with them again and would recommend to anyone i can to avoid freedom mortgage. dealing with freedom after closing has been a very unpleasant experience.

Freedom Mortgage customer in Georgia
Mar 13, 2017

* Source: CFPB Complaint Database

Freedom Mortgage response to complaint:
Closed with explanation

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