Specialized Loan Servicing LLC Mortgage Complaint

Specialized Loan Servicing LLC Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure Massachusetts

For at least 6 months I have been trying to get a loan modification with SLS. It has been a very stressful situation as I keep getting asked for the same documentation over and over again. I have a foreclosure pending for -/-/- and the fact that SLS has not postponed it is endemic of the problems I have endured with them to come to some resolution. What follows is a list of my contact with SLS ' representatives since -/-/- : 1 ) -/-/2017- I spoke with " -? '' SLS needs my son 's pay stubs. ; 2 ) -/-/2017 - I fax son 's pay stubs ; 3 ) -/-/2017 - I spoke with " - '' at SLS, she claimed no record of son 's pay stubs ; 4 ) -/-/2017 - I spoke with " - '' at SLS states that they have received my son 's pay stubs ; 5 ) -/-/2017- I called SLS and asked for " - '' about a letter that I received from SLS on -/-/2017. - later returned my phone and indicated that now I needed proof of residency for my son ; -/-/2017- I faxed to SLS


-/-/2017 - - at SLS called asking for son 's last - pay stubs ; -/-/2017 - I faxed my son 's pay stubs per - request of the day before ; -/-/2017 - I called SLS to check on the loan modification, I was told that I had a new point of contact " - ''. The application was on review ; -/-/2017 - Spoke with - at SLS - She indicated that review on modification takes 30 days ; -/-/2017 - Received several calls from SLS to my home and cell phones while I was at work. I later returned the message and spoke with a " - '' at SLS. - now wanted that I send a new Social Security award letter, - recent bank statements showing a child support deposit ; food stamps letter. She also said that I should send a new modification application ; -/-/2017 - I spoke with " - '' at SLS for a status. She said that my documents were received on -/-/2017, but I believe were not uploaded until -/-/2017. -/-/2017 - I received, incredibly, a letter form SLS, dated -/-/2017 ( attached ), that my application for " assistance '' is denied because my request ( presumably the application that I was instructed to submit by SLS ) was received too close to the pending foreclosure date. I think is unfair for SLS to continue the process of foreclosure based on the above facts. I have done everything asked and provided to SLS whatever document requested despite my duplication of effort.