Barclays PLC Credit Card Complaint

Barclays PLC Credit card department,

Credit line increase/decrease Michigan

I am a - and currently a graduate student at the -. I was trying to book an Air BnB but was prompted at the end of my booking that it could not be processed. I was well under my credit limit and had just recently paid my Barclay credit card. I called Barclays on -/-/- ( US ) and was told that I only had $270.00 of credit available. I assumed that my card number had been compromised and unauthorized purchased had been made. However, the representative told me that my credit limit had been lowered by $700.00 due to information they received on -/-/- ; therefore they dropped my credit limit that day. The fastest response time I 've ever seen. It takes 45 days to get a response to a complaint. The said they send a mailing to my address on file and that would have taken 7-10 days. No call, no email, not express, and no - message ; as I had been in contact with Barclaycard 's during that time via - and they were accessing my account information. In the last two weeks, I had a reimbursement put on my Barclaycard that was $900.00.


to make my monthly payment. They said I still needed to make a 'payment, ' so I made my monthly payment as well. The same day they replied to my - message complaining about the customer service was the same day they lowered my credit amount. Barclays had just received - the monthly minimum the same month they reduced my credit by $700.00. I could have just as easily nickeled and dimed them with minimum payment or taken that 'credit ' in cash but I was responsible. I raised a fuss on social media and had my credit downgraded. My credit rating had been steadily rising in the last year to around - when they decided to lower my limit. I have - credit cards including the Barclay card with a balance of around $450.00 and a previous credit limit of $1600.00. I also have student loan debt like everyone else. I 'm unclear what this credit report could have said when I have been on top of my payments, and my credit score has been increasing each month and each year for the past two years. My ability to access Barclay via the app for the last 7-10 days has been nonexistent or significantly limited en=ven though my app is up to date. My - address is -. - - -. I am currently living at -. -, -, - -. Any paperwork they have sent has not arrived and I have received no information via email, app, or -.