Bank of America Credit Card Complaint

Bank of America Credit card department,

Closing/Cancelling account Idaho

I wrote Bank of America and stated that I wanted to close my credit card which was a secured credit card. I put $500.00 to get this $500.00 secured credit card. The balance owing at about that time was $440.00. I stated in the letter that I was authorizing them to apply the $500.00 deposit to the account and refund the difference. I did not hear back from them. The next month 's statement showed a $99.00 credit. I wrote them back again giving them a copy of the first letter. I wrote them back a 3rd time and gave them a copy of the first letter. I still did not hear from them but I did continue to receive statements adding interest and a $ -/mo charge for missing my payment. Just a couple of months earlier, I had withdrawn my checking and savings and money market accounts from B OF A and began using a local bank. I am not sure if this is related or not, but no wonder I do n't want to use B OF A. I sent all letters to the address for disputes in - -, T- as per B OF A 's instruction on the front and back of their statement.