Barclays PLC Credit card department,
Identity theft / Fraud / Embezzlement New Jersey
I submitted a list of unauthorized charges to Barclays bank. They did an exhaustive review and I have a recorded conversation that revealed they reviewed the charges and agreed that the charges were unauthorized. They further sent a letter saying the same that the charges were unauthorized. Late in the game, some adjustor named - stepped in and decided out of the blue that all of the charges were legit and reversed all the credits a previous adjustor found unauthorized after that previous adjustor reviewed for months ( - reviewed for 72 hours ). Over the phone - said it was because of the fact that the charges were - charges and that on my - profile there 's a photo of my wife and I in - ... .Well yes, - that is accurate. 18-24 months before the unauthorized charges took place, i proposed to my wife in - ( I did n't know that was illegal or that deemed someone allowed to use my credit for unauthorized use at their leisure after the fact and I foot the bill ). There is a clear time stamp on this photo in - which I willingly faxed to -. I, also to show - I was n't in - when the charges took place, faxed him a copy of a doctor 's report for my ongoing - case that clearly shows I had a doctor 's visit in - when charges took place in -.
Barclays PLC customer in New Jersey
Feb 14, 2017
* Source: CFPB Complaint Database
Barclays PLC response to complaint:
Closed with explanation
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