M&T Bank Corporation Bank Account Or Service Complaint

Checking account Deposits and withdrawals

M&T Bank Corporation Bank account or service department,

Checking account Deposits and withdrawals Oregon

My name is - - and I work with - - -. - - and her daughter, - -, have hired our firm to work on their behalf to recover stolen funds at M & T bank. I am acting as power of attorney. - and - have signed all necessary documents to assign power of attorney to our firm but M & T will not honor the power of attorney documents and so far has refused to speak with our firm about the issue. Someone stole checks from -, forged them, and then cashed them. - mail was diverted by the thief and the fraudulent checks continued to be cashed. The total is in the - dollars. M & T refuses to reimburse the funds under the Electronic Funds Transfer Act and has only offered - a very small amount of reimbursement. So far M & T has refused to put their denial of reimbursement in writing. The fraud was reported to M & T on -/-/2016.


legitimacy of the checks. - has not given M & T any permission or authorization to honor these fraudulent checks. M & T has stated to the victims that they would speak with our firm regarding this issue but has so far refused to return calls or letters. - is - years of age and her nest egg to live on has been cleaned out. We urge M & T to reimburse the full amount of the fraud and go after the perpetrator for restitution. The perpetrator has been arrested and is awaiting court proceedings at this time.

M&T Bank Corporation customer in Oregon
Feb 14, 2017

* Source: CFPB Complaint Database

M&T Bank Corporation response to complaint:
Closed with explanation

Consumer disputes how M&T Bank Corporation handled their complaint

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