Synchrony Financial Credit Card Complaint

Synchrony Financial Credit card department,

Closing/Cancelling account Virginia

My Amazon Store Credit Card with Synchrony Bank was closed by the creditor due to having - returned payments within a 12 month period. However, I contacted Synchrony Bank to advise - of the payments in question - was returned due to no fault of my own ; but my debit card was compromised because of fraud. I got a letter from my bank as they requested to confirm these details, but they refused to re-open my account AND more importantly they have now reported my account closed by creditor which has effected my credit rating.