U.S. Bancorp Credit Card Complaint

U.S. Bancorp Credit card department,

Convenience checks Pennsylvania

I made a minimum payment to a credit card as well as a $3000.00 payment to pay off a promotional balance of - that was expiring on -. The credit card company informed me the prior month that I had a promotion expiring and that I needed to pay it off in full to avoid interest charges. When I attempted to do that it was not applied to the balance expiring and when I called to ask them to change it they said that I had agreed to this in the terms when I accepted the promotional rate. The $3000.00 payment was applied to a promotional balance expiring on -. In addition none of my payment was applied to a purchase balance of - that is accruing a minimum interest charge of $2.00 every month.