Specialized Loan Servicing LLC Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

Specialized Loan Servicing LLC Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Alabama

My first complaint addresses the fact that - - - sold my mortgage loan to a company by the name of ( SLS ) Specialized Loan Servicing , LLC. However, I was never informed by - - - of this transfer. ( SLS ) did in fact inform me of the transfer after the fact by sending me a mailed letter through regular mail -/-/-. On -/-/-, I called - - - concerning a letter that they had sent to me stating that I had missed four payments. The representative and myself from - - - went over my payment history and could not find these four missed payments. However, during this call ; there was no mention about of a loan transfer. As a matter of fact, the last thing she asked me was " When was I sending in my next payment ''?


in dishonor, but from the moment they accepted your payment ( cashed your check or posted payment to your account ) then it is to be treated as never being in dishonor ( never being late ). I have attached the document labeled - # - which is the last letter and only recent letter that was sent to me by -. It mentions nothing about my loan being transferred. If - - - claim that they informed me of the transfer ; that will be a false statement.

Specialized Loan Servicing LLC customer in Alabama
Jan 31, 2017

* Source: CFPB Complaint Database

Specialized Loan Servicing LLC response to complaint:
Closed with explanation

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