National Credit Systems,Inc. Debt Collection Complaint

National Credit Systems,Inc. Debt collection department,

Other (i.e. phone, health club, etc.) False statements or representation Attempted to collect wrong amount Washington

I had a debt for rent/move out, I disputed. I had called Nation Credit Systems Inc. and asked if they could offer 50 % the amount owed and was told no, they did not have the authority. I then contacted - -, - - - - - - -, of - around - -. In my phone conversation, - said he can authorize the 50 % reduced amount to pay. I also asked if he could have this removed from our credit report as we are trying to build our credit back up and he said he would speak to National Credit to have it removed.


debt. I spoke to a - - and sated I spoke with - - of the - and confirmed with - - that this would be removed from my credit. - - said it would be removed and it can take up to 30 days ( - - - - days ). They said as soon as I paid it, they would send me an e-mail confirmation that the debt had been satisfied. I received the confirmation e-mail on - - - ( attachment - ). It did not mention that it would be removed from my credit. When I called - - back to discuss what I was told by - - and himself that it would be removed, he hung-up on me. I then called back and spoke to a supervisor about - - and what he said he would do along with - -, in having it removed. The supervisor was not very helpful at all and when I requested a copy of my phone conversation, she refused it and said it was for the use only. This was finally removed with in the 30 days, and then National Credit report this debt back to - on - - -, They illegally reported back to - 11 days after they debt was settled and confirmed and removed ( attachment - ). After finding this back on our credit my wife contact - - again via e-mail and she had spoke with him prior to this on the phone. She advised him of the situation on - - -, that this was reported back on our credit after an agreement was meet for payment, that it was removed and then re-reported back to - and that he said - would also make sure it was removed. On - - - my wife received an e-mail from - - ( Interim - of Housing ) stating that - - no longer works at the -. - has been in contact with the collection agency to try to rectify the situation. After 11 days of no update, we re-contacted - on - - -. They replied that they contacted Nation Credit Service and requested they remove this from our credit records. She stated National Credit Systems was unable or refused to delete it from our credit record. 1. Is it not illegal for National Credit Service to tell me they will remove it as soon as I pay it and not send me proof of that? 2. Is it not illegal for National Credit Service to remove it after the debt was paid by agreement, then to report it back to - 11 days later after it was removed? ( it made my credit score go back down ). 3. Now we are in a battle of who has the authority to have this removed from our credit records, the - or National Credit Service. We have had several debts that we have done the same thing on and they have all been removed without question. 4. Now on - - - National Credit Systems has removed it from reporting to the closed section and it still shows on my report.