Citibank Credit Card Complaint

Citibank Credit card department,

Credit card protection / Debt protection New York

- took over management of - - credit cards. They instituted auto enrollment in credit protection and monthly minimum interest fees. Written notice of these changes was never received. Additionally, my account was suspended due to an overdue balance on the credit protection charge but they continued to charge monthly minimum interest fees on the account. Also, - 's customer service for the account has no means of getting to a live person to cancel the account or any web based options to cancel.