Synchrony Financial Credit card department,
Customer service / Customer relations California
Synchrony Bank has - of the worst phone IVR systems that forces you to speak instead of inputting number options. This causes extreme frustration to a consumer by the time they speak to a human. I will be doing everything in my power to never give Synchrony - more penny of my money. After 15 minutes trying to navigate the system, you then can not even get account information for a card that I OWN and need a number for immediate payoff. There is a reason this company is at the bottom of the cesspool.
Synchrony Financial customer in California
Jan 10, 2017
* Source: CFPB Complaint Database
Synchrony Financial response to complaint:
Closed with explanation
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