Freedom Mortgage Mortgage Complaint

FHA mortgage Application, originator, mortgage broker

Freedom Mortgage Mortgage department,

FHA mortgage Application, originator, mortgage broker Georgia

My mortgage company never disclosed to me how much equity was in home. I refinanced for a lower interest rate to - in -/-/-. I was never told the amount that I could receive for refinancing no paper. So now I went to refinance for a cash out in -/-/- to consolidate all my debt into - and was told that have gaps in my employment. Not to mention I called to verify if all of my documents was received and then I got the bad news. I am currently with the same mortgage company presently and they sent me a letter stating that I withdrew my application which was false. My current mortgage balance is - and my current market value is - plus. My mortgage company valued my house at - in -/-/-. Now it is valued at - my loan application with them in -/-/-. So I never was disclosed that amount I could have got when I refinance in -/-/-. I purchased my house in -/-/- and refinance for a lower interest rate with my current company. I feel that they have done some practices that was not fair disclosing the amount I could have received at refinancing and if possible what was the amount I could have received then and I could have paid down college loans, car payment or put the money back in my home. As a consumer I feel that I was taken advantage of by this and given false information so deceiving. Please help where did the money go because I was n't told about the amount - -

Freedom Mortgage customer in Georgia
Jan 06, 2017

* Source: CFPB Complaint Database

Freedom Mortgage response to complaint:
Closed with explanation

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