Conventional fixed mortgage Application, originator, mortgage broker
Specialized Loan Servicing LLC Mortgage department,
Conventional fixed mortgage Application, originator, mortgage broker Wisconsin
We had purchased our rental property in -. The loan company at the time or bank recorded the property legal description wrong. We did not find out about this until -/-/- when we tried to sell this property in -. We contacted the mortgage company which is now SLS ( specialized Loan Services ) to correct this mistake. This is where the trouble began. They had informed me that it would take them till -/-/- to correct this mistake. Over three months for someone to take a look at this. I contacted SLS numerous times, sent an email to there ceo and all I am receiving from them is the run around. They had all the information they needed from the initial contact. Now they are telling me I sent paper work to the wrong address, needed to name of the title company before they can proceed. IT is now -/-/- and still no answers. I lost a sale on this property because they can not get this fixed. Why? -
Specialized Loan Servicing LLC customer in Wisconsin
Jan 06, 2017
* Source: CFPB Complaint Database
Specialized Loan Servicing LLC response to complaint:
Closed with explanation
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