Citibank Credit Card Complaint

Closing/Cancelling account

Citibank Credit card department,

Closing/Cancelling account California

I received a letter via mail postal service from Citi Bank. The letter stated " Please be advised that your card was closed on -/-/- as your account may have failed reissue due to late payments, going over accounts which are not in compliance with terms of the Citibank Card Agreement ''. I called customer service - on -/-/-. I spoke with a representative as to why my card was closed and why they are not reissuing a new card. Only thing that they could tell me is because of my activity and that 's it. That 's not a legal reason to close my account. This is unfair and is an act of bullying.

Citibank customer in California
Jan 05, 2017

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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