Bank of America Mortgage Complaint

FHA mortgage Application, originator, mortgage broker

Bank of America Mortgage department,

FHA mortgage Application, originator, mortgage broker Texas

spent most of last year building my credit in preparation for a home purchase. In - or -, I called - to find out why they had not mailed my score to me yet. They told me my score on the phone, reported it as - ( I later received written notice that the score was - ). I called the bank and told the mortgage counselor my score and they advised me to have my credit run for a mortgage loan because if that was my score, I was ready to apply. I had been in touch with this bank periodically while my score was increasing each month. The bank ran my score and told me it was a -. I asked them to remove the inquiry because I relied on false information given to me by -. The bank refused. - refused to help me in that request.

Bank of America customer in Texas
Jan 05, 2017

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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