Bank of America Mortgage department,
FHA mortgage Application, originator, mortgage broker Texas
spent most of last year building my credit in preparation for a home purchase. In - or -, I called - to find out why they had not mailed my score to me yet. They told me my score on the phone, reported it as - ( I later received written notice that the score was - ). I called the bank and told the mortgage counselor my score and they advised me to have my credit run for a mortgage loan because if that was my score, I was ready to apply. I had been in touch with this bank periodically while my score was increasing each month. The bank ran my score and told me it was a -. I asked them to remove the inquiry because I relied on false information given to me by -. The bank refused. - refused to help me in that request.
Bank of America customer in Texas
Jan 05, 2017
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.bankofamerica.com/ |
Phone | (704) 386-5681 |
Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
Bank of America | |
Bank of America |
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