Citibank Credit Card Complaint

Closing/Cancelling account

Citibank Credit card department,

Closing/Cancelling account Massachusetts

I have tried to cancel my Macy 's Card on several occasions. They continue add $2.00 fees and say the account is open. The balance is $4.00. I would pay the $4.00 but they have shown in the past that they wo n't close the account. This seems very dishonest. Can you help get the account closed and not affect my credit?

Citibank customer in Massachusetts
Jan 04, 2017

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with monetary relief

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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