Bank of America Mortgage Complaint

Other mortgage Loan modification,collection,foreclosure

Bank of America Mortgage department,

Other mortgage Loan modification,collection,foreclosure Connecticut

Good Day, I am hoping someone may be able to help me with this file I am working with - - in the - w BOA ... she has been great to work with but I think we have run into an issue with the value and the new investor that has taken over as of approx. - - 2016. I had been countered at - back on - - ... .I received an email - - there was a new counter per the new investor and they were looking for an additional - dollars from the buyer and or agents. There is an appraisal performed from BOA and or the investor and this came in at - in - 2016. I also have a copy of this appraisal and a valuation letter from BOA that was used for the counter the buyer accepted. I feel the investor is taking advantage


are rehabbed and in better condition. The buyers are first time buyers, they are a young couple w a small child and they made a fair and honest offer based on -. They did make an attempt to locate funds from family but were advised it is not smart to overpay for something were the value is not there ... they would need to increase their offer from - to $ - and this is with slim closing costs the bank is paying. The loan is done and all they need is an approval and we can go to docs.. The agent is very upset as we had been given a counter based the valuation performed and we also have an appraisal also at - from the buyers lender. My concern is any other buyer coming in will also run into the same issue and the value and or appraisal will be an issue. I am hoping you can help me..Thank you - Attachments

Bank of America customer in Connecticut
Jan 03, 2017

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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