Other mortgage Application, originator, mortgage broker
Specialized Loan Servicing LLC Mortgage department,
Other mortgage Application, originator, mortgage broker California
I lost my work do to closing all the - campuse I am having difficaulty with my mortgage therefore I am trying to get help from keeping home California they requested monthly statement for my mortgage and the servicer refuse to send them to me I have been in contact with them since -/-/2016 and they first told me they will fax it within a 2 hour then I called them - and they said its in a process it takes 48 hour to 3 days I called them on - and requested to speak to a supervisor and I have been told the supervisor will call me and nothing happened I was receiving statement from previous servicer and this new servicer are damaging my getting help from keep home California they refuse cooaperating with me. please help me I have lots of health problem I do n't want loosing my home on top of my difficault time. Thank you - / -
Specialized Loan Servicing LLC customer in California
Dec 24, 2016
* Source: CFPB Complaint Database
Specialized Loan Servicing LLC response to complaint:
Closed with explanation
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