Bank of America Mortgage Complaint

Conventional fixed mortgage Settlement process and costs

Bank of America Mortgage department,

Conventional fixed mortgage Settlement process and costs Florida

Approximately four months ago I initiated a loan with Bank of America through a man named - -, the application number was -. Bank of America assigned a closing date of - -. We requested this to be moved up to - - and they ignored that request. On - - and - I was contacted by - - - of Bank of America saying- after all of the underwriters had approve the loan previously- that they needed more information. The information they needed was assurance that I had more than $40000.00 in cash reserves. I do most all of my banking at Bank of America and have roughly $350000.00 available to me and Bank of America has access these accounts. The next day- one day prior to closing - - - contacted me again and said they had noted a payment to - timeshares I own and I had to explain this to them. I own - timeshares and I get bills every year like anyone who owns a timeshare and I paid them. I sent this information to them with a promise that we would close shortly the next day today - -. On Friday, - -, -


on - -. I fear that Bank of America after having this loan application for four months is now intentionally delaying the closure until the rate lock expires on - -, in order to renegotiate the loan in light of - of the Federal Reserve indicating that rates will go up. I hope I am incorrect in this but I do need some assistance from someone with more clout than I have to get this loan closed in a timely fashion. I have spoken to an independent attorney and an independent mortgage broker both of whom indicate that the material they request is absurdly inconsequential and they feel the bank is not acting in good faith.

Bank of America customer in Florida
Dec 16, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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