Citibank Credit Card Complaint

Citibank Credit card department,

Credit card protection / Debt protection New York

I had a credit card with citi. In - 2014 I become - and went of family leave through my job. Since then I have been completely - as determined under ssdi as having a permanent -. I paid each and every month a fee for credit insurance if I lost my job, or became -. Well both situations have inhibited myself from laying my bills. Citibank has since reported various delinquencies and have taken legal action against me and have not honored their insurance protection insurance policy that was charged on my credit card statement each and every month. I am now asking that this agency step in and help me force the bank to remove all these negative reports on my various credit reports and have the safeguard credit insurance policy do as it was advertised and the terms and conditions state is is supposed to do and finally put an end to this harassment!