Synchrony Financial Credit Card Complaint

Advertising and marketing

Synchrony Financial Credit card department,

Advertising and marketing Virginia

I received an email with an advertisement. They promised a reward for using the card for transactions totalling at least $150.00. But I did not get the reward, despite spending more than $250.00. I called up the contact center. After being on the phone for close to an hour, I was told that they did not have a record of any such promotion. I feel it is a case of false advertising.

Synchrony Financial customer in Virginia
Dec 15, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints


{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more